Collection
Information ComKey POS may process
Account data
Names, emails, phone numbers, business profile details, subscription details, and support communication.
Operational data
Products, inventory, shops, staff records, sales transactions, customers, receipts, and reports processed for your business.
Security data
IP address, browser details, device/session activity, authentication events, audit logs, and abuse-prevention signals.
Integration data
Payment, email, AI, and other integration details needed to complete requested workflows.
Purpose
How we use information
Security
Retention, storage, and third parties
Data is stored with access controls, authentication protections, role-based permissions, audit logging, and security measures appropriate for the service. Retention follows legal, tax, billing, support, fraud-prevention, and operational requirements.
ComKey POS may use trusted service providers for hosting, email, payments, analytics, AI, support, and security. Where integrations such as Safaricom M-Pesa, Paystack, Pesapal, Brevo, or AI services are used, necessary data may be shared to complete the requested workflow.
You are responsible for assigning staff permissions carefully, removing users who should no longer have access, and keeping account credentials secure.
Control
Your data rights
Access
Request access to personal data associated with your account, subject to verification.
Correction
Ask us to correct inaccurate or incomplete personal data.
Export
Request export of eligible business or personal data where technically and legally possible.
Deletion
Request deletion where retention is not required for legal, security, billing, or operational reasons.
To exercise privacy rights, contact sales@comkey.co.ke. We may need to verify your identity and authority before acting on a request.